Promise Technology PAM Manual do Utilizador

WEB-BASED PROMISE ARRAY MANAGEMENT (WEBPAM) USER MANUAL Version 1.4

WebPAM User Manual 4 A networked PC+Internet browserCompany LANA networked PC+Internet browser,Utility Server………………………………………………………………………………………………………

WebPAM User Manual 94  Verify the UltraTrak firmware and SCSI Base Management setting. Figure 116. Boot screen for SCSI Host Adapter. During boot

Appendix C: Troubleshooting 95  Verify the SCSI Base Management setting: 1. On the UltraTrak LCD display, press SEL to activate the screen. 2.

WebPAM User Manual 96 Two items should be present and working properly. • SCSI Host Adapter • Promise SCSI RAID Controller 4. If the SCSI Host

Appendix C: Troubleshooting 97  Verify that the Utility Server was installed on a network PC or Server. On the same PC or Server, go to Windows Se

WebPAM User Manual 98 WebPAM worked before but now it doesn’t  Verify that the PC with the Utility Server is running and connected to the network.

5 Chapter 2: Installation To install Web-Based Promise Array Management (WebPAM) software is an uncomplicated procedure, once you understand your sy

WebPAM User Manual 6 Router & FirewallLaptop computer+Internet browserA networked PC+Internet browserCompany LANInternetHome-based PC+Internet b

Chapter 2: Installation 7 Operating System Support WebPAM is a utility designed to run on top of previously installed SuperTrak and UltraTrak RAID p

WebPAM User Manual 8 Install WebPAM With that information ready, follow these steps to install PAM on each computer or server: 1. Boot the PC/serve

Chapter 2: Installation 9 Figure 5. WebPAM License Agreement. 6. When the License Agreement appears, click the “I accept the terms...” radio butt

WebPAM User Manual 10 Warning If you select internal security during one installation, you must select internal security for every installation on

Chapter 2: Installation 11 Figure 7. Select WebPAM Components Screen. 8. When the Select WebPAM Components screen appears, choose whether to inst

WebPAM User Manual 12 Figure 8. Select Management Port Screen. 9. If you chose to install the CIMOM Agent, the Select Management Port screen will

Chapter 2: Installation 13 Figure 9. Utility Server Information Screen. 10. When the Utility Server Information screen appears, enter the request

WebPAM User Manual ii Copyright © 2003 Promise Technology, Inc. Copyright by Promise Technology, Inc. (Promise Technology). No part of this manual m

WebPAM User Manual 14 Figure 10. Choose Install Folder Screen. 11. When the Choose Install Folder screen appears, make your selection of a folder

Chapter 2: Installation 15 Figure 11. WebPAM Installation Configuration Screen. 12. When the WebPAM Installation Configuration screen appears, ta

WebPAM User Manual 16 When the Install Complete screen appears, the installation process is finished. Click the Finish button to go to the Promise R

Chapter 2: Installation 17 Uninstalling WebPAM If it ever becomes necessary to delete WebPAM, there is a Utility to do this for you. Go to the direc

WebPAM User Manual 18

19 Chapter 3: Initial Setup After you have completed your WebPAM installation, you must setup Browser to work with your RAID. Before you start, col

WebPAM User Manual 20 Note: If your network has a DHCP server, Promise recommends that you specify the Hostname, rather than the IP Address, when cr

Chapter 3: Initial Setup 21 must have a record of the Hostname you plan to use. See your MIS Administrator for information about your network. Figu

WebPAM User Manual 22 Note Make a Bookmark (Netscape Navigator) or set a Favorite (Internet Explorer) of the Login Screen so you can access it eas

Chapter 3: Initial Setup 23 Figure 18. WebPAM Interface. The WebPAM user interface has two main views and one optional view: Tree View – Displays

WebPAM User Manual iii Contents Chapter 1: Introduction ... 1 Web

WebPAM User Manual 24 Create a New Host (RAID PC) From the Welcome screen (see Figure 16), click on the Host Management button. The Host Management

Chapter 3: Initial Setup 25 Create a New User To add a user: 1. Click the User Management button (below). The User List appears. Initially, there i

WebPAM User Manual 26 Note If no Hosts (RAID PCs) have been created yet, no machines will appear in the permissions list. You can add and change th

Chapter 3: Initial Setup 27 The Critical Events include: • Disk Down • Disk Media Error • Disk SMART Failed • Array Critical • Array Synchroniz

WebPAM User Manual 28 Access a Host The WebPAM CIMOM Agent resides on the RAID PC and sends the monitoring data to the Utility Server and on to the

Chapter 3: Initial Setup 29 Create an Array 1. Click on the Array View icon. In the Management window, all arrays belonging to this controller ap

WebPAM User Manual 30 4. Select the Free Disks you want to use and click the >> button or double-click on the disks to move them to the Used

Chapter 3: Initial Setup 31 View Event Log The Event Window shows events as they happen. It is not the same as the Event Log, however. To see the Ev

WebPAM User Manual 32

33 Chapter 4: WebPAM User Interface This chapter describes WebPAM’s Graphic User Interface (GUI). You should understand that WebPAM is software runn

WebPAM User Manual iv Enclosure View ... 39 Enclosure ...

WebPAM User Manual 34 Tree View The Monitor window is the user interface for WebPAM. It has three views: Tree View, Management Window and Event Wind

Chapter 4: User Interface 35 Use these functions to add and delete Users and Hosts (RAID PCs) from your system, as well as changing User permissions

WebPAM User Manual 36 This window provides access information on an individual Host (RAID PC) and editing user permissions. Utility Configuration On

Chapter 4: User Interface 37 Host Figure 40. Host Window. Click on a Host icon in Tree View to see the Host window. From this window, you can see

WebPAM User Manual 38 Disk View Figure 42. Disk View Window. A Disk Group refers to all the hard drives under a single Controller. These drives ma

Chapter 4: User Interface 39 Array Figure 45. Array Window. Click on the Array icon to display the details of a single array. From this point, yo

WebPAM User Manual 40 Enclosure Figure 48. Enclosure Window. Click on an Enclosure icon to see the Enclosure Window. This window displays the: En

Chapter 4: User Interface 41 is especially helpful in verifying that your commands are accepted and watching the progress of each operation. Figure

WebPAM User Manual 42 You can also access the Online Help by clicking on the Help button in the Management Window Figure 51. Help Buttons: Banner

Chapter 4: User Interface 43 The Management View Help button brings up the specific (context sensitive) Help topic (below). Figure 53. Sample Help

WebPAM User Manual v RAID 5 - Block and Parity Striping ... 82 RAID 30 - Striping of Dedicat

WebPAM User Manual 44

45 Chapter 5: RAID Monitoring and Management with WebPAM This chapter describes using WebPAM to monitor and manage your RAID system. The chapter is

WebPAM User Manual 46 Note that when you are using an IP Address from an external connection, such as over the Internet, you will use a different IP

Chapter 5: RAID Monitoring & Maintenance 47 Figure 54. WebPAM Login Screen. 3. When the opening screen appears, type in your Login ID and pas

WebPAM User Manual 48 After sign-in, the WebPAM opening screen appears. Figure 55. WebPAM Opening Screen. Click on Administrator Tools to display

Chapter 5: RAID Monitoring & Maintenance 49 Figure 56. WebPAM Interface. The WebPAM user interface has two main views and one optional view: T

WebPAM User Manual 50 Host Management Create a New Host 1. Click on the Host Management icon under Administrator Tools. The Host Management List

Chapter 5: RAID Monitoring & Maintenance 51 Host User Rights Figure 60. List of Hosts. 1. Click the Host Management icon under Administratio

WebPAM User Manual 52 Access a Host (RAID PC) The WebPAM CIMOM Agent resides on the RAID PC and sends the monitoring data to the Utility Server and

Chapter 5: RAID Monitoring & Maintenance 53 Host (RAID PC) Management Window To access the Management Window for an individual Host (RAID PC), c

WebPAM User Manual vi

WebPAM User Manual 54 Delete a Host (RAID PC) To delete a Host: 1. Click the Administrator Tools icon in Tree View. Click the Host Management ico

Chapter 5: RAID Monitoring & Maintenance 55 User Management Create a New User To add a user: 1. Click the User Management icon. The User List

WebPAM User Manual 56 Notes If no Hosts (RAID PCs) have been created yet, no Host will appear in the permissions list. You can add and change the

Chapter 5: RAID Monitoring & Maintenance 57 Select the events you want reported via email. To save time and effort, check Critical Events or All

WebPAM User Manual 58 Delete a User To delete a User: 1. Click the Administrator Tools icon in Tree View. 2. Click the User Management icon. The

Chapter 5: RAID Monitoring & Maintenance 59 Figure 72. The Modify/View User Screen. 4. In the Modify/View User screen, specify the following

WebPAM User Manual 60 Setup Email Alert Notification WebPAM can alert you to the problems and processes happening to your RAID through email message

Chapter 5: RAID Monitoring & Maintenance 61 Array Management Create an Array You must have Creation Rights to perform this function. 1. Select

WebPAM User Manual 62 Notes • The available RAID selection depends on which Promise product you have and the number of disk drives available. •

Chapter 5: RAID Monitoring & Maintenance 63 Array Critical Status When WebPAM detects a fault in the Array, Enclosure or any other component, it

1 Chapter 1: Introduction The Web-Based Promise Array Management Web (WebPAM) software is an application designed specifically for monitoring and ma

WebPAM User Manual 64 Figure 79. Array Rebuilding. During rebuilding (above), you can still read and write data to the array. However, fault toler

Chapter 5: RAID Monitoring & Maintenance 65 2. In the Management Window, click on Rebuild Array. The Rebuild Array screen appears. Figure 81.

WebPAM User Manual 66 Figure 83. Expand Array Screen. 3. Select the available disk drives you want to add from the Free Disks list. Click the >

Chapter 5: RAID Monitoring & Maintenance 67 Figure 84. Array Management Screen. 2. In the Management Window, click on Convert Array. The Conv

WebPAM User Manual 68 Synchronize Array Promise uses the term synchronization to mean an automated process of checking and correcting data and parit

Chapter 5: RAID Monitoring & Maintenance 69 Figure 87. Synchronization Schedule Screen. 2. In the Synchronization Schedule screen, specify th

WebPAM User Manual 70 Array Functions This feature pertains to SuperTrak only. 1. In Tree View, click on the icon of the Array you want to rebuil

Chapter 5: RAID Monitoring & Maintenance 71 If you changed the Enable Write Back function, you must restart the Host (RAID PC). Delete an Array

WebPAM User Manual 72 Controller Management The Controller represents the Promise RAID product. In Tree View, the Controller is identified by produc

Chapter 5: RAID Monitoring & Maintenance 73 Additional Controller settings are possible. Click the Controller Functions button, see above. The C

WebPAM User Manual 2 CIMOM Agent – The CIMOM Agent runs on the PC that controls the RAID (RAID PC). It directly monitors the RAID and sends messages

WebPAM User Manual 74 same time as the hard disk. If the same data is needed right away, it is sent from the cache, speeding up read performance. En

Chapter 5: RAID Monitoring & Maintenance 75 Set / Release Lock Accessing an array to read or write data during maintenance or conversion causes

WebPAM User Manual 76 Disk View The Disk View represents all the disk drives available to the Controller, whether or not they are assigned to an Arr

Chapter 5: RAID Monitoring & Maintenance 77 Click on a Disk icon to see information about an individual Disk Drive. The information includes:

WebPAM User Manual 78 Figure 104. Enclosure Window. The Enclosure Window displays: Enclosure Type – Lists the model of enclosure, in this case an U

79 Appendix A: RAID RAID (Redundant Array of Independent Disks) allows multiple hard drives to be combined together to form one large logical drive

WebPAM User Manual 80 RAID 1 - Mirroring When a disk array is mirrored, identical data is written to a pair of drives, while reads are performed in

Appendix A: RAID 81 2468135724681357Disk DrivesDataMirrorData Stripe Figure 107. RAID 0+1 Striping and Mirroring of Two Drive Pairs The data capacit

WebPAM User Manual 82 Data Drives Parity Drive1 parity2 parity3 parity4 parity1c2c3c4c1b2b3b4b1a2a3a4aData Stripes Figure 108. RAID 3 Stripes Data a

Appendix A: RAID 83 The capacity of a RAID 5 array is the smallest drive size multiplied by the number of drives, less one. Hence, a RAID 5 array wi

Chapter 1: Introduction 3 WebPAM Installation Options Following are some examples of ways you can incorporate WebPAM into your network and RAID syst

WebPAM User Manual 84 5b5ca parity3a3cb parity1a1bc parity6b6ca parity4a4cb parity2a2bc parityDisk DrivesDistributed ParityDataStripe Figure 111. RA

Appendix A: RAID 85 Supported RAID Levels Type Name Min. No. of drives Promise Product JBOD Single Drive 1 RAID 0 Striping 2 RAID 1 Mirroring 2

WebPAM User Manual 86 RAID Level Conversion Existing arrays can be converted to a different RAID level of equal or greater capacity to add flexibili

Appendix A: RAID 87 RAID Level Conversion, continued From To Comments RAID 50 RAID 30 Increases performance. 6, 8, 10, 12 or 14 drives required. RA

WebPAM User Manual 88

89 Appendix B: Connection and Compatibility IP Address In order for WebPAM to be configured, you must know the IP (network) address or Hostname of e

WebPAM User Manual 90 DHCP Issues DHCP stands for Dynamic Host Configuration Protocol and refers to software that allows a file server to assign IP

Appendix B: Connection & Compatibility 91 Java Requirements WebPAM installs Java Runtime Environment (JRE) 1.4 on your system. If you currently

WebPAM User Manual 92 Selected Definitions While Promise WebPAM uses proven technologies, a few key terms may be new to some users. Following are br

93 Appendix C: Troubleshooting Why can’t I see my Machine/Host/RAID PC in WebPAM? Figure 114. Hosts in WebPAM Tree View. First-time use of WebPAM 