Promise Technology VTrak VTM310i Manual

VTRAKM310p, M210pPRODUCT MANUALVersion 1.0

VTrak M310p, M210p Product Manual2OverviewVTrak provides data storage solutions for applications where high performance and data protection are requir

VTrak M310p, M210p Product Manual92To access the Disk Arrays–Information tab:1. Click the Subsystem icon in Tree View. 2. Click on the Disk Arrays

Chapter 4: Management with WebPAM PROe93To create a new disk array:1. Click the Subsystem icon in Tree View. 2. Click on the Disk Arrays icon. 3.

VTrak M310p, M210p Product Manual94Create a Disk Array – AdvancedThe Disk Array Advanced Creation option enables you to directly specify all parameter

Chapter 4: Management with WebPAM PROe95This value will be the data capacity of the first logical drive in your new disk array. If you specify less th

VTrak M310p, M210p Product Manual962. Click on the Disk Arrays icon. 3. Click on the Delete tab in Management View. 4. Check the box to the left of

Chapter 4: Management with WebPAM PROe97• Number of Logical Drives – The number of logical drives that belong to this disk array. • Supported RAID Lev

VTrak M310p, M210p Product Manual98• Transport Ready – After you perform a successful Prepare for Transport operation, this condition means you can re

Chapter 4: Management with WebPAM PROe991. Click the Subsystem icon in Tree View. 2. Click on the Disk Arrays icon. 3. Click on the Disk Array i

VTrak M310p, M210p Product Manual100If you created a fault-tolerant logical drive (any RAID level except RAID 0), the Operational Status of new logica

Chapter 4: Management with WebPAM PROe101To Migrate an existing disk array: 1. Click the Subsystem icon in Tree View. 2. Click on the Disk Arrays

Chapter 1: Introduction3Architectural Description The VTrak M310p and M210p are Direct Attached Storage (DAS) subsystems. The subsystems support 1.5 G

VTrak M310p, M210p Product Manual102Manual RebuildIf a physical drive has failed, identify and replace the drive, then rebuild the disk array as descr

Chapter 4: Management with WebPAM PROe1035. From the dropdown menu on the Background Activities tab, choose the function you want to start. View Progr

VTrak M310p, M210p Product Manual104TransportThe Disk Array–Transport tab enables you to prepare a disk array for transport. To prepare a disk array f

Chapter 4: Management with WebPAM PROe105• RAID Level – The RAID level of this logical drive (It may differ from the disk array). • Capacity – This is

VTrak M310p, M210p Product Manual106• Offline – This condition arises as the result of a second physical drive failure. An Offline logical drive is no

Chapter 4: Management with WebPAM PROe107• Read Policy – The Read Cache policy of this logical drive. • Write Policy – The Write Cache policy of this

VTrak M310p, M210p Product Manual108Maximum of 32 characters. Use letters, numbers, space between words, and underscore. An alias is optional.8. From

Chapter 4: Management with WebPAM PROe1097. If you did not select Quick Initialization, enter a hexidecimal value in the Initialization Pattern in Hex

VTrak M310p, M210p Product Manual110Logical Drive PDMPredictive Data Migration (PDM) is the migration of data from the suspect disk drive to a spare d

Chapter 4: Management with WebPAM PROe111• Count – Number of continuous blocks starting from this LBA. • Read Check Table – Contains a list of read er

VTrak M310p, M210p Product Manual4Tagged Command Queuing (TCQ) up to 128 commands Maximum performance in Multi-Threaded Operating Systems. Supports SA

VTrak M310p, M210p Product Manual112Spare DrivesThe Spare Drives–Information tab displays a list of Spare Drives along with their status, capacity, di

Chapter 4: Management with WebPAM PROe113Create Spare Drive To create a spare drive:1. Click the Subsystem icon in Tree View. 2. Click on the Spare

VTrak M310p, M210p Product Manual114To delete a spare drive:1. Click the Subsystem icon in Tree View. 2. Click on the Spare Drives icon. 3. Click

Chapter 4: Management with WebPAM PROe115• Revertible – Yes or No. A revertible spare drive automatically returns to its spare drive assignment after

VTrak M310p, M210p Product Manual1162. Click on the Spare Drives icon. 3. Click on the Spare Drive icon. 4. Click on the Settings tab in Managemen

Chapter 4: Management with WebPAM PROe117Logical Drive SummaryThe Logical Drive Summary–Information tab displays a list of all logical drives in this

VTrak M310p, M210p Product Manual118

119Chapter 5: Management with the CLUVTrak Status IndicatorsEven though the Command Line Utility (CLU) offers comprehensive monitoring of VTrak, the L

VTrak M310p, M210p Product Manual120When boot-up is finished and the VTrak is functioning normally:• Controller Heartbeat LED blinks green seven times

Chapter 5: Management with the CLU121Drive Status IndicatorsThere are two LEDs on each Drive Carrier. They report the presence of power and a disk dri

Chapter 1: Introduction5SpecificationsDrive Capacity (M310p): 12 SATA disk drives (3.5" x 1" form factor only).Drive Capacity (M210p): 8 SAT

VTrak M310p, M210p Product Manual122When you first power-up the VTrak, it beeps twice to show normal operation.The audible alarm sounds at other times

Chapter 5: Management with the CLU1232. At the Login prompt, type the user name and press Enter. The default user name is administrator. 3. At the Pas

VTrak M310p, M210p Product Manual124Network Management – Set IP addresses for Management Port, gateway and DNS server; subnet mask.SCSI Management – C

Chapter 5: Management with the CLU125CLU Function MapThe map below is designed to help you navigate to the submenu where each function is located. Beg

VTrak M310p, M210p Product Manual126C, continuedClear Events, runtime – Main Menu, Event Viewer, Clear Runtime Event LogClear Events, non-volatile RAM

Chapter 5: Management with the CLU127E, continuedError Block Threshold, RC – Main Menu, Background Activity, Background Activity SettingsEvent Log, ru

VTrak M310p, M210p Product Manual128L, continuedLogical Drive, locate – Main Menu, Logical Drive Management, individual logical driveLogical Drive, re

Chapter 5: Management with the CLU129P, continuedPhysical Drives, coercion method – Main Menu, Subsystem Management, Controller Management, individual

VTrak M310p, M210p Product Manual130S, continuedSNMP, settings – Main Menu, Additional Info and Management, Software Management, SNMPSoftware Manageme

Chapter 5: Management with the CLU131T, continuedTemperature, enclosure – Main Menu, Subsystem Management, Enclosure Management, Temperature SensorsTF

VTrak M310p, M210p Product Manual6Power Supply: Dual power supplies. M310p, 360W. M201p, 260W. 100–240 VAC auto-ranging, 50–60 Hz, dual hot-swap and r

VTrak M310p, M210p Product Manual132W, continuedWrite Check Table, logical drive – Main Menu, Logical Drive Management, individual logical drive, Chec

Chapter 5: Management with the CLU133To access lock settings:1. From the Main Menu, highlight Subsystem Management and press Enter.2. Highlight Lock M

VTrak M310p, M210p Product Manual134To access controller statistics, highlight Controller Statistics and press Enter.Controller SettingsController set

Chapter 5: Management with the CLU1351. Highlight SMART and press the spacebar to toggle between Enable and Disable.2. Highlight SMART Poll Interval a

VTrak M310p, M210p Product Manual136BlowersThis screen displays the status and speed of VTrak’s blowers. There is one blower in each cooling unit.• Bl

Chapter 5: Management with the CLU137Polling IntervalPolling interval refers to the interval of time at which the Controller polls the Enclosure tempe

VTrak M310p, M210p Product Manual138• Remaining Capacity – When status is “FullyCharged”, capacity should be at least 90%. If less, replace the batter

Chapter 5: Management with the CLU1392. Press Ctrl-A to save your settings.DMA ModeThis feature switches between UDMA and MDMA modes on all physical d

VTrak M310p, M210p Product Manual140If a physical drive is still online and shows a PFA error but “Clear PFA” does not appear, use PDM to copy the dat

Chapter 5: Management with the CLU141Disk Array ManagementDisk Array Management includes the creation and deletion of disk arrays, disk array settings

7Chapter 2: Installation• Unpack the VTrak storage subsystem (below)• Mount VTrak in a Rack (page 8)• Install Disk Drives (page 10)• Connect Network a

VTrak M310p, M210p Product Manual1422. Highlight Number of Logical Drives and press the backspace key to erase the current value.3. Enter the number o

Chapter 5: Management with the CLU1437. Highlight RAID Level and press the spacebar to toggle though a list of available RAID levels.8. If you want to

VTrak M310p, M210p Product Manual144Disk Array Information1. From the Main Menu, highlight Disk Array Management and press Enter.2. Highlight the disk

Chapter 5: Management with the CLU1452. Specify the source and target physical drives.3. Highlight Start and press Enter.MigrationThis function includ

VTrak M310p, M210p Product Manual146TransitionTransition is the process of replacing a revertible spare drive that is currently part of a disk array w

Chapter 5: Management with the CLU1474. Highlight the following parameters and press the backspace key to erase the current value:• Alias - Type an al

VTrak M310p, M210p Product Manual148Logical Drive ManagementThis function deals with settings and functions of existing logical drives. To create or d

Chapter 5: Management with the CLU149Initialization This function sets all data bits in the logical drive to zero.1. Highlight Background Activity and

VTrak M310p, M210p Product Manual150Locate Logical DriveThis feature helps you identify the physical drives assigned to the logical drive you are work

Chapter 5: Management with the CLU151SCSI ManagementSCSI Management deals with all SCSI settings and functions. This feature appears only with VTrak S

VTrak M310p, M210p Product Manual8Mount VTrak in a RackFigure 1. Rackmounted VTrak M310p (M210p is similar)The VTrak M310p or M210p installs to the ra

VTrak M310p, M210p Product Manual1523. Type Ctrl-A save your settings.Target Information1. From the Main Menu, highlight SCSI Management and press Ent

Chapter 5: Management with the CLU153Background Activity SettingsUse this feature to make settings for Background Activities. The Activities themselve

VTrak M310p, M210p Product Manual154Event ViewerThe Event Viewer displays log of events. Events are classified as Runtime and NVRAM.Runtime EventsThis

Chapter 5: Management with the CLU1553. Press the up and down arrow keys to scroll through the log.To clear the NVRAM event log:1. Highlight Clear NVR

VTrak M310p, M210p Product Manual156Dedicated means this spare drive can only be used with the specified disk array(s). Global means this spare drive

Chapter 5: Management with the CLU1571. From the Main Menu, highlight Additional Info and Management and press Enter.2. Highlight LUN Mapping and pres

VTrak M310p, M210p Product Manual158arrays and logical drives. The default “administrator” account is a Super User. • Power – Allows the user to creat

Chapter 5: Management with the CLU1593. Highlight Privilege and press the space bar to toggle though the options:• Super – Allows the user full access

VTrak M310p, M210p Product Manual160To stop any of these services:1. Highlight the service and press Enter.2. In the Service Setting screen, highlight

Chapter 5: Management with the CLU1612. Highlight Startup Type and press the spacebar to toggle between Automatic and Manual.3. Highlight the followin

Chapter 2: Installation9To install the VTrak enclosure into a rack with the supplied mounting rails (see Figure 2):1. Check the fit of the mounting ra

VTrak M310p, M210p Product Manual162• Read Community – Type a community name in this field• Write Community – private (no change possible)4. Press Ctr

Chapter 5: Management with the CLU163Note: There is only one user. The default name is cim. No changes are possible.Note: CIM service must be running

VTrak M310p, M210p Product Manual1643. Highlight Message Event Severity Filter and press the spacebar to change severity levels.4. Press Ctrl-A to sav

Chapter 5: Management with the CLU165Shutdown and RestartThis function enables you to shutdown or restart the VTrak subsystem. You can only do part of

VTrak M310p, M210p Product Manual1664. Press Y to continue.The screen will go blank.5. Wait for two to three minutes.6. Re-establish your Telnet conne

167Chapter 6: Maintenance• Firmware Update – WebPAM PROe (page 168)• Firmware Update – CLU (page 170)• Replace Power Supply (page 171)• Replace Coolin

VTrak M310p, M210p Product Manual168Firmware Update – WebPAM PROeBefore you begin, go to the Promise website www.promise.com and download the latest f

Chapter 6: Maintenance1695. Do one of the following actions: • Click on the Download Flash File from Local File through HTTP option, then click on the

VTrak M310p, M210p Product Manual170Firmware Update – CLUUse this function to flash the VTrak’s firmware. Before you begin, go to the Promise website

Chapter 6: Maintenance1713. Press the spacebar to display Restart then press Enter.A warning message appears.4. Press Y to continue.The screen will di

VTrak M310p, M210p Product Manual10Install Disk Drives You can populate the VTrak with 1.5 GB and 3.0 GB SATA drives.• VTrak M310p supports up to 12 d

VTrak M310p, M210p Product Manual172Replace Cooling Unit BlowerThe blower (scroll fan) in each cooling unit is replaced as an individual part. No tool

Chapter 6: Maintenance1735. Grasp the top section near the thumbscrews and lift it off the bottom section (above, right). Separate the cooling unit se

VTrak M310p, M210p Product Manual1748. Place the top section of the cooling unit onto the bottom section and tighten the thumbscrews.9. Carefully slid

Chapter 6: Maintenance175Replace Cache BatteryThe cache battery is located in the Cooling Unit 1 (the left one). The battery assembly is replaced as a

VTrak M310p, M210p Product Manual1763. Loosen the thumbscrew (above, left). A retainer keeps the thumbscrew in place.4. Grasp the top section near the

Chapter 6: Maintenance1778. Place a new battery assembly into the cooling unit.9. Attach the connector on the circuit board.10. Install the screws hol

VTrak M310p, M210p Product Manual178Replace RAID ControllerThe RAID Controller monitors and manages the logical drives. When this controller is replac

179Chapter 7: Technology Background• Introduction to RAID (below)• Choosing a RAID Level (page 188)• Stripe Size (page 191)• Sector Size (page 191)• C

VTrak M310p, M210p Product Manual180RAID 0 – StripeWhen a disk array is striped, the read and write blocks of data are interleaved between the sectors

Chapter 7: Technology Background181RAID 1 – MirrorWhen a disk array is mirrored, identical data is written to a pair of drives, while reads are perfor

Chapter 2: Installation11Figure 3. VTrak M310p/M210p drive carrier mounting holes Figure 4. SATA Disk Drives mount at the front of the carrier1. Caref

VTrak M310p, M210p Product Manual182RAID 1E – Enhanced MirrorRAID 1E offers the security of mirrored data provided by RAID 1 plus the added capacity o

Chapter 7: Technology Background183RAID 5 – Block and Parity StripeRAID 5 organizes block data and parity data across the physical drives. Generally,

VTrak M310p, M210p Product Manual184RAID 6 – Block and Double Parity StripeRAID level 6 stores dual parity data is rotated across the physical drives

Chapter 7: Technology Background185RAID 10 – Mirror + StripeMirroring/striping combines both of the previous RAID 1 and RAID 0 disk array types. RAID

VTrak M310p, M210p Product Manual186RAID 50 – Striping of Distributed ParityRAID 50 combines both RAID 5 and RAID 0 features. Data is striped across d

Chapter 7: Technology Background187attempts to distribute the number of disk drives equally among the axles but in some cases, one axle will have more

VTrak M310p, M210p Product Manual188Choosing a RAID LevelThere are several issues to consider when choosing the RAID Level for your VTrak disk array.

Chapter 7: Technology Background189RAID 1ERecommended Applications for RAID 1E:• Imaging applications • Database servers • General fileserverRAID 5Rec

VTrak M310p, M210p Product Manual190RAID 10Recommended Applications for RAID 10:• Imaging applications • Database servers • General fileserverRAID 50R

Chapter 7: Technology Background191Stripe SizeStripe Size, also called “Stripe Block Size”, refers to the size of the data blocks written to, and read

VTrak M310p, M210p Product ManualiiCopyright© 2006 Promise Technology, Inc. All Rights Reserved.Copyright by Promise Technology, Inc. (Promise Technol

VTrak M310p, M210p Product Manual124. Repeat these steps until all of your disk drives are installed. Drive NumberingEach disk drive in VTrak is ide

VTrak M310p, M210p Product Manual192To make use of logical drives greater than 2TB in size, a larger sector size is required. The table below correlat

Chapter 7: Technology Background193• Read Ahead – The read cache and the read-ahead feature are enabled. Read-ahead anticipates the next read and perf

VTrak M310p, M210p Product Manual194Capacity Coercion also affects a replacement drive used in a disk array. Normally, when an physical drive fails, t

Chapter 7: Technology Background195The spare drive effectively takes the place of the failed drive and the RAID system immediately begins to rebuild d

VTrak M310p, M210p Product Manual196From ToIncrease RedundancyCapacity Performance Add LoseRAID 50 RAID 10 •RAID 5 •RAID 0 • • •RAID 10 RAID 50 •RAID

Chapter 7: Technology Background197Ranges of Disk Array ExpansionThere are limitations to how large you can expand a disk array, depending on the size

VTrak M310p, M210p Product Manual198 You can direct WebPAM to expand a logical drive beyond the maximum expansion size. When the expansion is finished

Chapter 7: Technology Background199Predictive Data Migration (PDM)Predictive Data Migration (PDM) is the migration of data from the suspect disk drive

VTrak M310p, M210p Product Manual200TransitionThe Transition feature enables you to specify “permanent” spare drives for your VTrak subsystem. Transit

Chapter 7: Technology Background201In the example above, there is a four-drive RAID 5 disk array and a global spare drive. Physical drives 1, 2, 3, an

Chapter 2: Installation13Connect Network and Data CablesFigure 8. VTrak M310p/M210p DAS connectionsThis arrangement requires:• A network switch• A ne

VTrak M310p, M210p Product Manual202Automatic TransitionAt this juncture, you would replace the failed drive in slot 3 with a new one of the same or g

203Chapter 8: Troubleshooting• VTrak is Beeping (below)• LEDs Display Amber or Red (page 204)• CLU Reports a Problem (page 208)• WebPAM PROe Reports a

VTrak M310, M210p Product Manual204To make alarm settings or cancel an alarm, see page 85 (WebPAM PROe) or page 166 (CLU).LEDs Display Amber or RedFro

Chapter 8: Troubleshooting205See page 167 for more information about field-replaceable components. See page 228 for a discussion of critical and offli

VTrak M310, M210p Product Manual206The VTrak spins up the disk drives sequentially in order to equalize power draw during start-up. After a few moment

Chapter 8: Troubleshooting207Figure 4. Fan LED on a VTrak M310p/M210p cooling unitUnder normal conditions, the power supply, battery, and fan LEDs sho

VTrak M310, M210p Product Manual208If the Controller Status LED is amber, restart the VTrak. See “Restart the Subsystem” on page 76 or “Shutdown and R

Chapter 8: Troubleshooting209MediaPatrol : EnabledPDM : EnabledTransportRebuildPredictive Data MigrationTransitionDedicated Spare Drives in the ArrayP

VTrak M310, M210p Product Manual210WebPAM PROe Reports a ProblemWebPAM PROe aids in troubleshooting your logical drives and enclosure by continuous mo

Chapter 8: Troubleshooting211• Displays full information on the selected component in the Management Window (above) Also see these troubleshooting top

VTrak M310p, M210p Product Manual14Set Up Serial Cable Connections The RS-232 Serial connection enables the Command Line Utility (CLU) on your PC to m

VTrak M310, M210p Product Manual212Event Notification ResponseWhen you select Event Notification, WebPAM PROe sends popup and/or email messages regard

Chapter 8: Troubleshooting213Battery reconditioning is completeBattery reconditioning is finished.Battery is malfunctioning Run battery reconditioning

VTrak M310, M210p Product Manual214Cache policy is in writeback mode without battery Install or replace the battery. See page 175.BlowersBlowers have

Chapter 8: Troubleshooting215The controller has new crash informationCheck the event logs. See page 49.Controller temperature is above the threshold/w

VTrak M310, M210p Product Manual216EnclosureEnclosure temperature is above the threshold/warning thresholdThe VTrak is overheating. Check for airflow

Chapter 8: Troubleshooting217Host-interface controller has received a bus rebootThe VTrak rebooted itself. If this message appears repeatedly, contact

VTrak M310, M210p Product Manual218Logical drive initialization is queuedInitialization has been set manually or by schedule.A new logical drive has b

Chapter 8: Troubleshooting219Media patrol is stopped internallyMedia patrol stopped because the disk array was deleted or removed.Online Capacity Expa

VTrak M310, M210p Product Manual220PDM is stopped internally The destination drive was removed or used for a rebuild.Physical DiskPhysical disk is mar

Chapter 8: Troubleshooting221Error is detected in remap sectorsDisk drive has a bad remap sectors. If this message appears repeatedly, replace the dis

Chapter 2: Installation15Connect the PowerPlug the power cords and switch on both power supplies on. When the power is switched on, the LEDs on the fr

VTrak M310, M210p Product Manual222PSU is installed/functional/operational and turned onNormal.PSU is installed/functional/operational and turned offA

Chapter 8: Troubleshooting223RAID Level migration is pausedMigration paused because of user intervention, schedule or a higher priority background act

VTrak M310, M210p Product Manual224Rebuild marks logical drive synchronized upon rebuild completionResult of successful rebuild. Normal.Redundancy Che

Chapter 8: Troubleshooting225Spare check completed successfully on the given spare driveNormal.Spare DrivesPhysical disk assigned as global spareResul

VTrak M310, M210p Product Manual226Stripe Level migration is queuedMigration has been set manually or by schedule.SubsystemSubsystem parameter(s) are

Chapter 8: Troubleshooting227Transition was switched to rebuildTransition changed to rebuild because the logical drive went critical.WatermarkMigratio

VTrak M310, M210p Product Manual228Critical & Offline Disk ArraysA fault-tolerant disk array—RAID 1, 1E, 5, 6, 10, and 50—goes critical when a dis

Chapter 8: Troubleshooting229To set up a spare drive, see “Create Spare Drive” on page 113 (WebPAM PROe) or “Create New Spare Drive” on page 155 (CLU)

VTrak M310, M210p Product Manual230• The drive carrier holding the rebuilding physical drive displays a green Activity (left) LED while the Status (ri

Chapter 8: Troubleshooting231Enclosure ProblemsWebPAM PROe displays yellow !s red Xs in Tree View to identify components that need attention.When

VTrak M310p, M210p Product Manual16If there is no disk drive in the carrier, the Disk Status LED and the Power/Activity LED will remain dark.When you

VTrak M310, M210p Product Manual232OverheatingOverheating is a potentially serious condition because the excessively high temperatures can lead to dis

Chapter 8: Troubleshooting233 Power SuppliesVTraks are equipped with redundant power supplies. The advantage of dual power supplies is that, should on

VTrak M310, M210p Product Manual234Connection ProblemsWhen you install your Promise product following the instructions in the Quick Start Guide and th

Chapter 8: Troubleshooting235 This means you can, for example, connect your Host PC to one of the VTrak’s SCSI “In” ports without the need of an exter

VTrak M310, M210p Product Manual236VTrak ships from the factory an IP address of 10.0.0.1. You must change this address to one that will work with you

237Chapter 9: Support• Frequently Asked Questions (below)• Contact Technical Support (page 239)• Limited Warranty (page 242)• Returning product for re

VTrak M310, M210p Product Manual238My WebPAM connection was working OK. But later on, it timed out. What do I do now?The network condition can time-ou

Chapter 9: Support239How can I be sure everything is working OK on the VTrak?Locally: The VTrak enclosure has LEDs on the front to monitor the status

VTrak M310, M210p Product Manual240United StatesEurope, Africa, Middle East GermanyItalyE-mail Support [email protected] Support (408) 228-1097

Chapter 9: Support241Taiwan China E-mail Support [email protected] Support +886 3 578 2390 Attn: Technical SupportPhone Support +886 3 578 239

17Chapter 3: Setup• VTrak Setup with CLI or CLU (below)• VTrak Setup with WebPAM PROe (page 22)VTrak Setup with CLI or CLUAfter installation, the next

VTrak M310, M210p Product Manual242Limited WarrantyPromise Technology, Inc. (“Promise”) warrants that for three (3) years from the time of the deliver

Chapter 9: Support243No other document, statement or representation may be relied on to vary the terms of this limited warranty.Promise’s sole respons

VTrak M310, M210p Product Manual244The technician will assist you in determining whether the product requires repair. If the product needs repair, the

245Appendix A: Useful Information• Serial Connector Pinout (below)• SNMP MIB Files (page 246)Serial Connector PinoutBelow is the pinout diagram for th

VTrak M310, M210p Product Manual246SNMP MIB FilesPromise supplies seven MIB files to integrate the VTrak M310p/M210p subsystem into your SNMP system.

247IndexAAbout This Manual 1Accept Incomplete Array 146Alias 144Architectural Description of VTrak 3Audible alarm 39, 121, 203Auto Rebuild 153Axles 18

VTrak M310p, M210p Product Manual248Disk ArrayAccept Incomplete Array 146alias 144background activity 102create 141create advanced 29, 94create automa

Index249Events, continuedSynchronization 226Transition 226VTrak System 226Watermark 227Export 73FFactory defaults, restore 164FCC Statement 6Features

VTrak M310p, M210p Product Manual250Logical Drive, continuedstatistics 107status 105status LED 15, 38, 120, 204summary 117synchronization 109login and

Index251RAID, continuedRAID 3 189RAID 5 183, 189RAID 50 186, 190RAID 6 184, 189RAID 50 Axles 186Range of disk array expansion 197Read Ahead Cache 138R

VTrak M310p, M210p Product Manual18CLI1. Type the following string to set the Date and Time, then press Enteradministrator@cli> date -a mod -d 2006

VTrak M310p, M210p Product Manual252Spare Drive 27, 29check 114create 113, 155delete 113, 156hot spare drive 194information 112, 114locate 115revertib

Index253WebPAM PROeAdministrative Tools 54create user 58delete user 59Event Frame 47Export 73graphic user interface 43Import 73Internet connection 35l

VTrak M310p, M210p Product Manual254

Chapter 3: Setup19CLU1. At the admin@cli prompt, type menu and press Enter.The CLU main menu appears.2. With Quick Setup highlighted, press Enter.The

VTrak M310p, M210p Product Manual205. Press Ctrl-A to save these settings and move to the Management Port configuration screen.Management PortBy defau

Chapter 3: Setup215. Press Ctrl-A to save these settings and move to the RAID configuration screen.To make Management Port settings manually:1. Press

iiiContentsChapter 1: Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1About This Manual . . . . . . . . . . .

VTrak M310p, M210p Product Manual22VTrak Setup with WebPAM PROeSet up with WebPAM PROe consists of: • Log-in to WebPAM PROe (below)• Language Selectio

Chapter 3: Setup23.3. When the opening screen appears, type administrator in the User Name field and type password in the Password field.The User Name

VTrak M310p, M210p Product Manual24 The first time you log in to WebPAM, there will be no Users except for “administrator”. There will be no disk arra

Chapter 3: Setup25Use the Tree to navigate to the various functions of WebPAM PROe. Click on an item in the Tree to display it in the window.Language

VTrak M310p, M210p Product Manual26Create a Disk ArrayClick on the Disk Arrays icon. The Array Configuration menu appears. Since this VTrak is newly

Chapter 3: Setup27• Disk Arrays – The number of physical drives in the disk array, their ID numbers, configurable capacity and the number of logical d

VTrak M310p, M210p Product Manual28Follow these steps to create a new disk array.1. Check the boxes to select any one or a combination of: • Redundanc

Chapter 3: Setup29• Transaction Log • Other 4. Click the Update button.Or check the Automatic Update box and updates will occur automatically.The foll

VTrak M310p, M210p Product Manual30If you are uncertain about choosing parameters for your disk array, use the Express or Automatic option to create y

Chapter 3: Setup31On this screen you will specify your logical drives. Specify one logical drive at a time until the full capacity of the disk array i

VTrak M310p, M210p Product ManualivChapter 4: Management with WebPAM PROe, continuedEvent Frame . . . . . . . . . . . . . . . . . . . . . . . . . . .

VTrak M310p, M210p Product Manual3210. Choose a Read Cache policy:• ReadCache• ReadAhead•No Cache11. Choose a Write Cache policy:• WriteThru•WriteBack

Chapter 3: Setup33If you want to change a logical drive setting, click on the logical drive at the bottom of the window. The entry and the capacity us

VTrak M310p, M210p Product Manual3413. When you have finished specifying logical drives, click the Next button. The proposed disk array appears with t

Chapter 3: Setup3514. If you agree with the proposed disk array and logical drive(s), click the Submit button.If you disagree, click the Back button a

VTrak M310p, M210p Product Manual36

37Chapter 4: Management with WebPAM PROeThis chapter describes using embedded WebPAM PROe to monitor and manage your RAID system. This chapter is divi

VTrak M310p, M210p Product Manual38When boot-up is finished and the VTrak is functioning normally:• Controller Heartbeat LED blinks green seven times

Chapter 4: Management with WebPAM PROe39Drive Status IndicatorsThere are two LEDs on each Drive Carrier. They report the presence of power and a disk

VTrak M310p, M210p Product Manual40When you first power-up the VTrak, it beeps twice to show normal operation.The audible alarm sounds at other times

Chapter 4: Management with WebPAM PROe41.When the opening screen appears, type administrator in the User Name field and type password in the Password

ContentsvChapter 5: Management with the CLU, continuedExit the CLU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124CLU

VTrak M310p, M210p Product Manual42After sign-in, the WebPAM PROe opening screen appears.Figure 4. WebPAM PROe Opening ScreenThe first time you log in

Chapter 4: Management with WebPAM PROe43Graphic User InterfaceVTrak features a browser-based, graphic user interface. Your Internet browser is the bas

VTrak M310p, M210p Product Manual44HeaderLanguage SelectionThe VTrak graphic user interface displays in English, German, French, Italian, Japanese, Ch

Chapter 4: Management with WebPAM PROe453. Click View again to hide the Event Frame. Storage NetworkThe VTrak graphic user interface can currently dis

VTrak M310p, M210p Product Manual46Tree ViewBelow are the components of Tree View. The Administrative Tools section is different for the Super User th

Chapter 4: Management with WebPAM PROe47Management WindowThe Management Window provides the actual user interface with the VTrak. This window changes

VTrak M310p, M210p Product Manual48SubsystemVTrak subsystems are identified in the Tree by their Management Port IP address. Click on the Subsystem

Chapter 4: Management with WebPAM PROe49Subsystem EventsThe Subsystem–Event tab provides information from the event (log) file of a specific subsystem

VTrak M310p, M210p Product Manual504. In the File Download Security Warning box, click the Save button. 5. In the Save As dialog box, navigate to the

Chapter 4: Management with WebPAM PROe51• Medium allocates a balance of system resources to the function and data read/write operations. • High alloca

VTrak M310p, M210p Product ManualviChapter 5: Management with the CLU, continuedBackground Activities List . . . . . . . . . . . . . . . . . . . . . .

VTrak M310p, M210p Product Manual523. Click on the Scheduler tab dropdown menu and select an item (see the list above). 4. In the Scheduler dialog box

Chapter 4: Management with WebPAM PROe535. Click the Submit button. LockThe Subsystem–Lock tab displays lock status and enables you to lock or unlock

VTrak M310p, M210p Product Manual545. Click the Submit button. Release LockTo release the lock for this subsystem:1. Click on the Subsystem icon Tre

Chapter 4: Management with WebPAM PROe55User ManagementUser Management includes all functions dealing with user accounts.User InformationThe User Mana

VTrak M310p, M210p Product Manual56User Settings – UserThe User Management–Settings tab enables a user to view and change his/her display name and ema

Chapter 4: Management with WebPAM PROe57For VTrak’s Email settings, see “Email” on page 64.List of User Notification Events•Shortcuts • Enclosure – Al

VTrak M310p, M210p Product Manual58User Password – AdministratorThe Administrator or a Super User can change another user’s password. To make these ch

Chapter 4: Management with WebPAM PROe596. Enter a password for this user in the New Password and Retype Password fields.A password is optional. If yo

VTrak M310p, M210p Product Manual604. Click on the Delete tab in Management View. 5. Check the box to the left of the user you want to delete. 6. Clic

Chapter 4: Management with WebPAM PROe61Network ManagementNetwork Management deals with network connections to the VTrak’s Management Port.Management

ContentsviiChapter 7: Technology Background, continuedPredictive Data Migration (PDM) . . . . . . . . . . . . . . . . . . . . . . . . . .199PDM Trigge

VTrak M310p, M210p Product Manual62SCSI ManagementSCSI Channel Information1. Click the Subsystem icon in Tree View. 2. Click the Administrative Tool

Chapter 4: Management with WebPAM PROe63SCSI Target Information1. Click the Subsystem icon in Tree View. 2. Click the Administrative Tools icon. 3

VTrak M310p, M210p Product Manual64Edit a LUN Map1. Click on the Subsystem icon in Tree view. 2. Click on the Administrative Tools icon. 3. Click

Chapter 4: Management with WebPAM PROe651. Click the Subsystem icon in Tree View. 2. Click the Administrative Tools icon. 3. Click on the Email Se

VTrak M310p, M210p Product Manual66• If the service is stopped, click the Start button to start the service. • If the service is started, click the St

Chapter 4: Management with WebPAM PROe675. Enter Session Time Out interval.24 minutes is the default. 6. If you want to use a secure connection, check

VTrak M310p, M210p Product Manual68To change the Telnet settings:1. Click the Subsystem icon in Tree View. 2. Click the Administrative Tools icon.

Chapter 4: Management with WebPAM PROe69SNMPVTrak's SNMP service enables the SNMP browser to obtain information from the VTrak. The Trap Sink is

VTrak M310p, M210p Product Manual70• Click on the Manual option to start the service manually (the service does not start during system startup). 5. C

Chapter 4: Management with WebPAM PROe71• If the service is started, click the Stop button to stop the service.Or click on the Restart button to resta

VTrak M310p, M210p Product Manualviii

VTrak M310p, M210p Product Manual721. Click on the Subsystem icon in Tree view. 2. Click on the Administration Tools icon. 3. Click on the Netsend

Chapter 4: Management with WebPAM PROe737. When you are done, click on the Submit button. Delete RecipientsTo delete recipients of Netsend messages:1.

VTrak M310p, M210p Product Manual74From there, you can import the User Database file to other VTraks so that all have the same User information and se

Chapter 4: Management with WebPAM PROe75Restore Factory DefaultsVTrak includes a function to restore the default settings to its Firmware and Software

VTrak M310p, M210p Product Manual76Shutdown and RestartThe Shutdown and Restart function enables you to:• Shut down the subsystem • Shut down and rest

Chapter 4: Management with WebPAM PROe775. Click the Submit button. 6. In the warning box, click the OK button. 7. In the confirmation box, type the w

VTrak M310p, M210p Product Manual78Figure 4. The Controller LEDs flash for one minute so you can identify the ControllerControllerController Informat

Chapter 4: Management with WebPAM PROe79• Boot loader Version • Boot loader Build Date • Firmware Version number • Firmware Build Date • Software Vers

VTrak M310p, M210p Product Manual80• Write Data transferred • Errors (total) • Non-read/write errors • Read errors • Write errors • I/O requests (tota

Chapter 4: Management with WebPAM PROe81• 10GB Truncate – Reduces the useful capacity to the nearest 10,000,000,000 byte boundary. • Group Rounding –

1Chapter 1: Introduction• About This Manual (below)• Overview (page 2)• Architectural Description (page 3)• Specifications (page 5)Thank you for purch

VTrak M310p, M210p Product Manual82 Figure 4. VTrak M310p/M210p Rear ViewEnclosureEnclosure InformationThe Enclosure–Information tab provides a diagra

Chapter 4: Management with WebPAM PROe83Enclosure SettingsThe Enclosure–Settings tab enables you to make settings for certain components of the VTrak

VTrak M310p, M210p Product Manual84BatteryThe Enclosure–Battery tab displays information about the cache backup battery (or batteries) in the VTrak su

Chapter 4: Management with WebPAM PROe85BuzzerThe Enclosure–Buzzer tab enables you to change audible settings for the VTrak subsystem enclosure. The b

VTrak M310p, M210p Product Manual86Physical DrivesThe Physical Drives–Information tab provides information about the physical disk drives installed in

Chapter 4: Management with WebPAM PROe876. To enable the disk drives’ Write Caches, check the Write Cached Enabled box. 7. To enable the disk drives’

VTrak M310p, M210p Product Manual88• Read Look Ahead (Cache) – Enabled or disabled as selected on the Physical Drives Settings tab. • SMART Feature Se

Chapter 4: Management with WebPAM PROe892. Click on the Enclosures icon. 3. Click on the Enclosure icon. 4. Click on the Physical Drives icon. 5

VTrak M310p, M210p Product Manual90 To clear a Stale or PFA status from a physical drive:1. Click the Subsystem icon in Tree View. 2. Click on the E

Chapter 4: Management with WebPAM PROe914. Click on the Physical Drives icon. 5. Click on a Physical Drive icon. 6. Click on the Force Offline/Onl