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SuperTrak EX Series User Manual

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Figure 3. Physical Drive Management screen

In the example above, there is no physical drive for ID 3. Assuming you

installed a physical drive onto Channel 3 of the SuperTrak controller, this is

the failed physical drive.

3. Shut down the Host PC, open the case, check the power and data

connections to each physical drive, correct any shortcomings, restart the

Host PC and check in SuperBuild again.

Finding the Failed Drive in WebPAM PRO

To locate a failed or missing physical drive:

1. Open WebPAM PRO.

See “Logging into WebPAM PRO” on

page 107 for more information.

2. Click the Subsystem icon in Tree View.

3. Click the Enclosures icon.

4. Click the Enclosure icon.

5. Click the Physical Drives icon.

6. Examine the list of physical drives.

• If a drive was present but is now

missing, that is the failed drive. Check

the power and data connections. If

those are OK, you must replace the

drive.

• If a drive is marked as PFA or Stale,

that is the problem drive and you might

be able to salvage the drive.

• If a drive is marked as Offline or Dead,

that is the problem drive and you must replace it.

ID 3 is missing

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Promise Technology Network Device EX8650 Manual do Utilizador Página 278