Promise Technology FastTrak TX2000 Manual do Utilizador

PROMISE ARRAY MANAGEMENT (PAM) USER MANUAL Version 6

Promise Array Management 6

7 Chapter 2: Installation To install Promise Array Management (PAM) is an uncomplicated procedure, once you understand your systems and how you want

Promise Array Management 8 If your company has networked RAIDs and Internet access, you may choose to install the Monitoring Utility on a laptop or h

Chapter 2: Installation 9 Message Server The Message Server installs onto the RAID PC if your installation does not involve a network. If you want r

Promise Array Management 10 Operating System Support PAM is a utility designed to run on top of previously installed Promise controller card and RAID

Chapter 2: Installation 11 Installation Procedure Before you start… If you are installing PAM to run over a network, determine the computers and ser

Promise Array Management 12 Figure 2-3. PAM Setup Opening Screen. 4. RAID PC If you are installing PAM onto the RAID PC, that is a PC with a FastTra

Chapter 2: Installation 13 File Server or Networked PC a. If you are installing PAM onto a file server or PC that does NOT have a FastTrak or SuperT

Promise Array Management 14 Figure 2-6.The Setup Summary dialog box. 5. In the Setup Summary dialog box, click the Finish button or press Enter to

Chapter 2: Installation 15 6. When the License Agreement appears, click the Yes button to agree to the terms and continue the installation. If you c

ii Copyright © 2002, Promise Technology, Inc. Copyright by Promise Technology, Inc. (Promise Technology). No part of this manual may be reproduced o

Promise Array Management 16 8. The Select Program Folder dialog box adds the PAM Remote Monitoring Utility in your Windows Start menu. When it appea

Chapter 2: Installation 17 Figure 2-12. Install Message Server dialog box. 10. When the Install Message Server dialog box appears, type the IP addr

Promise Array Management 18 in the Password and Confirm Password fields. When you are done, click Next or press Enter to continue. If you are only i

19 Chapter 3: Initial Setup After you have completed installation, you must setup your PAM Monitoring Utility to work with your RAID. Figure 3-1. P

Promise Array Manager 20 Figure 3-2. The PAM Monitor window has three views. The Monitor window is the user interface for PAM. It has three views: T

Chapter 3: Initial Setup 21 menu (right). This action adds a new server RAIDSERVER1 icon (see Figure 3-3). 3. Click on the new server icon to select

Promise Array Manager 22 Access the Message Agent The Message Agent resides on the RAID PC and sends the monitoring data to the Message Server and on

Chapter 3: Initial Setup 23 UltraTrak Users These instructions pertain to the RAID PC connected to the UltraTrak subsystem. You must successfully com

Promise Array Manager 24 Create a New User With the Message Agent accessed, you can add a new user. The Administrator is created by default. You mus

Chapter 3: Initial Setup 25 3. Type the Username and Password in their respective fields. Check all the appropriate boxes to set access rights. Clic

iii Table of Contents Chapter 1: Introduction... 1 PAM Components ...

Promise Array Manager 26 3. Type an Array name, RAID level and Block Size. The default Block size is 64KB. Do NOT click the Commit button yet. A new

Chapter 3: Initial Setup 27 Figure 3-8. Drag and drop unassigned drive icons onto the array icon. 5. Drag and drop the unassigned drive icons

Promise Array Manager 28 7. Click the Commit button in the Information View. The Options dialog box appears. Check the box to enable: Initialization

Chapter 3: Initial Setup 29 Setup Email Alert Notification PAM alerts you to the problems and processes happening to your RAID through email and popu

Promise Array Manager 30 5. Scroll down to the Email Sender and Recipients box. 6. In the Email ID of Alert Sender field, type the email address of

Chapter 3: Initial Setup 31 Specify Alert Notification Events PAM can be configured to report a variety of alerts, by email, popup message or both. T

Promise Array Manager 32 Figure 3-14. Controller Event Viewer. The Controller receives a report on all events, regardless of your selection of Alert

33 Chapter 4: PAM User Interface This chapter describes PAM’s Graphic User Interface (GUI). You should understand that PAM is software running on top

Promise Array Manager 34 Tree View The Monitor window is the user interface for PAM. It has three views: Tree View, Object View and Information View

Chapter 4: User Interface 35 Figure 4-3. Each item in Tree View has its own dropdown menu in the menu bar. Rather than access the menu bar, you can

Promise Array Management iv Message Server Icon... 42 Message Agent Icon...

Promise Array Manager 36 Information View Information View, like Object View, changes its content depending on which item you select in Tree View. Th

Chapter 4: User Interface 37 Pulldown Menus As indicated above, the left-most item of the Pulldown Menus changes according to which component is sele

Promise Array Manager 38 Figure 4-9.The Connection Menu. To create a new Message Server, click on the MyConsole icon , then select Connection > N

Chapter 4: User Interface 39 Help Under Help, PAM has: • Full online Help file • Table of keyboard shortcuts • Auto Demo display • About page wi

Promise Array Manager 40 Figure 4-13. Keyboard shortcuts. The Auto Demo display provides a level-by-level display of each screen in the PAM interfac

Chapter 4: User Interface 41 Disconnect. Available when you select a Message Server icon. Disconnects from the RAID Server. Used when you want to s

Promise Array Manager 42 Popup Menus In addition to the commands in the dropdown menus, there is a corresponding set of commands you can access via p

Chapter 4: User Interface 43 Message Agent Icon Right-click on the Message Agent icon to access the following commands (right): • Login to / Logou

Promise Array Manager 44 Disk Icon Right-click on the Disk icon of an unassigned drive to add it to a new array. If you right-click on the Disk ic

Chapter 4: User Interface 45 Users Icon Right-click on the Users icon to create a new User account (right). This menu matches the User Account pull

1 Chapter 1: Introduction Promise Array Management (PAM) is a utility application designed specifically for monitoring and managing Promise Technolog

Promise Array Manager 46

47 Chapter 5: RAID Monitoring and Maintenance with PAM This chapter describes using PAM to monitor and manage your RAID system. The chapter is divide

Promise Array Manager 48 Figure 5-1. The Message Server’s Label and IP Address. Important The IP Address shown above: 127.0.0.1, means that this c

Chapter 5: Monitoring and Maintenance 49 Delete a Message Server If the Server’s IP address has changed, it will no longer function. You must delete

Promise Array Manager 50 Message Server Address Change Occasionally, the IP address of a RAID server may change. This happens when: • A RAID PC is p

Chapter 5: Monitoring and Maintenance 51 Message Agent The Message Agent resides on the RAID PC. It manages user access, reports events as directed a

Promise Array Manager 52 Create a New User With the Message Agent accessed, you can add a new user. The Administrator is created by default. You must

Chapter 5: Monitoring and Maintenance 53 Delete a User 1. In the Tree View, right-click on the icon of the User you wish to delete and select Dele

Promise Array Manager 54 Alert Notification PAM alerts you to the problems and processes happening to your RAID through email and popup messages. Th

Chapter 5: Monitoring and Maintenance 55 6. In the Email ID of Alert Sender field, type the email address of this computer. This address will appear

Promise Array Management 2 How They Work Together The Promise Array Management (PAM) utility provides an easy way to set up, monitor, modify and repa

Promise Array Manager 56 Figure 5-9. Select and remove a recipient. 2. Select the recipient you wish to delete 3. Click the Remove button or press

Chapter 5: Monitoring and Maintenance 57 Selecting Yes adds that item to the Email or Popup list. Selecting No deletes the item. Use the checkboxes a

Promise Array Manager 58 Controller The Controller deals with creating new Arrays, reading events from the memory buffer, setting cache and performan

Chapter 5: Monitoring and Maintenance 59 Controller Options The Controller has system information and settings for disk cache and performance feature

Promise Array Manager 60 Rebuild Setting High priority (box checked) assigns most of the system resources to rebuilding. Rebuilding goes faster, rest

Chapter 5: Monitoring and Maintenance 61 FastTrak Options Figure 5-14. Controller Options for FastTrak. System Information This information is not i

Promise Array Manager 62 Disk Parameters: SMART Check SMART, an acronym for Self-Monitoring Analysis and Reporting Technology, is a feature of the di

Chapter 5: Monitoring and Maintenance 63 Arrays Create a New Array 1. Select a Controller icon on which you want to create an array. 2. Right-cli

Promise Array Manager 64 Note The available RAID selection depends on the number of disk drives available. See the RAID chart in the Appendix for mo

Chapter 5: Monitoring and Maintenance 65 Figure 5-17. Options dialog box. 7. Click the Commit button in the Information View. The Options dialog bo

Chapter 1: Introduction 3 PAM Installation Options Following are some examples of ways you can incorporate PAM into your network and RAID systems. Ro

Promise Array Manager 66 8. When you have made your selection, click the Commit button on the Options dialog box. For several minutes, depending on

Chapter 5: Monitoring and Maintenance 67 Scheduled Array Synchronization Promise uses the term synchronization to mean an automated process of checki

Promise Array Manager 68 On-Demand Array Synchronization To synchronize an Array immediately, do the following: 1. In Tree View, right-click on the

Chapter 5: Monitoring and Maintenance 69 Figure 5-13. An Array in Critical condition (left) and restored to Functional condition (right). Normall

Promise Array Manager 70 Tree View and Information View display the progress. Figure 5-21. Rebuilding in Progress (left) and completed (right). W

Chapter 5: Monitoring and Maintenance 71 To resume after a pause: 3. Right-click on the Array icon . 4. Select Continue from the popup menu. OR Cli

Promise Array Manager 72 There are two options you can specify for an Array: Automatic Sequential / Random Access Detection This option is only avail

73 Appendix IP Address In order for PAM to be configured over a network, you must know the IP (network) address of every component. The Message Serve

Promise Array Manager 74 Earlier Windows Systems This procedure also works on Windows XP. To find the IP network address, go to Start > Programs &

Appendix 75 DHCP Issues Referring to Figure A-1 above, note that it says Address Type: Assigned by DHCP. This means that a DHCP server gave this IP a

Promise Array Management 4 and also on remote PCs connecting to the company network through the Internet. With this arrangement, you can monitor RAID

Promise Array Manager 76 Operating System Support Promise Technology recommends Windows NT 4.0, 2000 and XP Professional to take full advantage of al

Chapter 1: Introduction 5 RAID PC with anUltraTrak RAID Subystem+Monitoring Utility,Message Server,Message Agent…………………………………………………………………………………………………