User Manual Version 13.4 II
ConnectStor II User Manual 4 NOTES
5 Chapter 2: Getting Started This section is designed to help prepare ConnectStor II for installation into your network. Please read through this ch
ConnectStor II User Manual 6 For convenience, record your ConnectStor II network attached storage system information as described below: Table 1: Co
Chapter 2: Getting Started 7 Unpacking ConnectStor II The ConnectStor II package should contain the following items: • ConnectStor II enclosure •
ConnectStor II User Manual 8 Installing Hard Drives ConnectStor II is designed for rapid user installation of two (or one) unformatted Ultra ATA/100
Chapter 2: Getting Started 9 2. Unscrew and remove the drive mounting tray from the ConnectStor II chassis as shown below: Top of ConnectStor II
ConnectStor II User Manual 10 3. Position drive(s) over screw holes on platter. Secure using screws that go up underneath and through the mounting
Chapter 2: Getting Started 11 Connecting the ConnectStor II Hardware Install the Mounting Foot Brackets The ConnectStor II unit may be mounted up
ConnectStor II User Manual 12 Connect the Power Cord Connect one end of the power cord to the AC Power connector located on the back of the ConnectS
Chapter 2: Getting Started 13 5. Type the IP address you want to use in the IP Address: field (above). 6. Type 255.255.255.0 in the Subnet Mask
ConnectStor II User Manual ii Copyright Copyright by Promise Technology, Inc. (“Promise”), 2001. No part of this manual may be reproduced or transmi
ConnectStor II User Manual 14 9. Choose an IP address and click the Web Browser button. The ConnectStor II screen will display (below). This ve
15 Chapter 3: Configuration This section is designed to guide you in connecting to and using ConnectStor II’s built-in, browser-based Configuration
ConnectStor II User Manual 16 Logging In 1. From any Internet-connected Windows or Linux computer, open your browser of choice (Internet Explorer v
Chapter 3: Configuration 17 About ConnectStor II’s Configuration Menu When the user/supervisor enters the Configuration Utility, the following scr
ConnectStor II User Manual 18 Advanced: lets supervisor update internal operating system software, return system to default settings, or clone the u
Chapter 3: Configuration 19 Changing or Viewing System Settings Selecting System Settings from the Configuration Menu will display several system-
ConnectStor II User Manual 20 You would change these settings if configuring ConnectStor II for use by a specific department or workgroup that opera
Chapter 3: Configuration 21 Changing Date/Time Settings For purposes of tracking ConnectStor II statistics such as uptime and events, the unit use
ConnectStor II User Manual 22 2. Click the down arrow in the Time Zone regions to select a different time zone as shown below: 3. Select the Time
Chapter 3: Configuration 23 Configuring UPS Support Clicking the UPS Options heading from the Configuration Menu will display the current UPS sett
iii Radio Frequency Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuan
ConnectStor II User Manual 24 Configuring E-Mail Notification Options Your ConnectStor II unit can send event notification messages to a designated
Chapter 3: Configuration 25 6. Clicking OK reveals screen below that verifies the new settings: 7. Click the Send Test E-Mail Notice button to
ConnectStor II User Manual 26 Changing IP Address Assignment Mode Each device on the network must have a unique IP address in order to be accessed a
Chapter 3: Configuration 27 Changing Language Setting ConnectStor II supports the use of file and folder names in a variety of world language cha
ConnectStor II User Manual 28 Viewing Operating Status The user/supervisor can remotely view real-time operating status of ConnectStor II's har
Chapter 3: Configuration 29 User Options This Configuration Menu selection allows the user/supervisor to configure individual user access permissi
ConnectStor II User Manual 30 Creating a User 1. Clicking on the Create User selection from the User Options submenu will display the following scr
Chapter 3: Configuration 31 Modifying a User Once you have created users, you may later wish to modify individual settings for storage capacity a
ConnectStor II User Manual 32 4. Checking the Change Password box will bring up a password confirmation window below: 5. Enter new password and r
Chapter 3: Configuration 33 Deleting a User WARNING: When you delete a User, you also delete the User's home directory and all data in that d
ConnectStor II User Manual iv Table of Contents Chapter 1: Introduction...
ConnectStor II User Manual 34 File Sharing This Configuration Menu selection allows the user/supervisor to configure individual data folders and the
Chapter 3: Configuration 35 Creating a New Shared Folder 1. Clicking on the Create Folder selection from the File Sharing submenu will display th
ConnectStor II User Manual 36 Modifying Shared Folder Properties Once you have created one or several data folders, you may later wish to modify ind
Chapter 3: Configuration 37 Deleting an Existing Shared Folder 1. Clicking on the Delete Folder selection from the File Sharing submenu will disp
ConnectStor II User Manual 38 Sharing List The Configuration Menu selection allows the user/supervisor to view the individual data folders and the t
Chapter 3: Configuration 39 UNIX/Linux (NFS) Servers The UNIX (NFS) selection is used to either configure or view the Export IP address and Host N
ConnectStor II User Manual 40 Creating New UNIX/Linux Servers 1. Connect to the ConnectStor II unit from a major Internet browser. Type in the IP a
Chapter 3: Configuration 41 Password Server Options ConnectStor II can support use of a dedicated network server that manages and authenticates us
ConnectStor II User Manual 42 3. Type the IP address of Password Server. 4. Click the Submit button. A confirmation window will appear. 5. Click
Chapter 3: Configuration 43 Disabling Password Server Support 1. To enable the Password Server setting, click on Password Server from the Configu
v Viewing Current Servers... 39 Creating New UNIX/Linux Servers ...
ConnectStor II User Manual 44 RAID Options This selection from the main Configuration menu allows the user/supervisor to view the current status and
Chapter 3: Configuration 45 Viewing Current RAID Array Status Clicking on Status in submenu will display the Array Status window in the informatio
ConnectStor II User Manual 46 Viewing Physical Drive Status Within the Array Status panel, drive icons are located at the left side of the statistic
Chapter 3: Configuration 47 Changing RAID Level During setup, if you installed only one hard drive, ConnectStor II formatted it as a single-disk R
ConnectStor II User Manual 48 The new RAID Options Status screen shows the new RAID level. Note that the array size has doubled as a result of co
Chapter 3: Configuration 49 Halt / Reboot ConnectStor II The user/supervisor may need to take ConnectStor II offline temporarily in the case of re
ConnectStor II User Manual 50 Advanced Configuration Commands The Advanced selection from the main Configuration menu will display the following sub
Chapter 3: Configuration 51 Restoring ConnectStor II to Default Settings The network administrator may wish to restore the default settings of Con
ConnectStor II User Manual 52 Using the Clone Feature The Clone feature copies the user options and password settings from one ConnectStor II unit t
53 Chapter 4: Using ConnectStor II Once you have successfully completed the ConnectStor II installation and configuration, the network attached stor
ConnectStor II User Manual vi Standard Conventions NOTE: Supplementary material containing important information Screen messages: Type of text D
ConnectStor II User Manual 54 Windows searches the network for a computer with the name you provided. The ConnectStor II unit and its location infor
Chapter 4: Using ConnectStor II 55 Right-click on the folder you want to map to your computer (below, left). Windows offers to connect the
ConnectStor II User Manual 56 Check the Reconnect at logon box. This action adds the ConnectStor II to the Network Neighborhood and Windows Explorer
Chapter 4: Using ConnectStor II 57 To access your mapped ConnectStor II folder from this point, double-click on the networked drive icon. By defa
ConnectStor II User Manual 58 Windows 98, ME, NT4, 2000 1. Be sure that there is a folder on ConnectStor II for each user planning to map ConnectSt
Chapter 4: Using ConnectStor II 59 6. Right click on the displayed drive folder to map each drive (see above). NOTE: Actual folder name depends
ConnectStor II User Manual 60 CAUTION: In most network installations, a supervisor will want to restrict the access of some directories to certain u
Chapter 4: Using ConnectStor II 61 UNIX/Linux Below is an example of configuring ConnectStor II for UNIX or Linux. Note that the IP address and L
ConnectStor II User Manual 62 Option 1 Once booted into the Local Host, at the command line type “setup”. This action will open the setup screen. On
63 Chapter 5: File Sharing Guidelines Microsoft Network (over TCP/IP or NetBEUI) Connection Open the button Neighborhood on Desktop, and open the Wo
1 Chapter 1: Introduction Thank you for purchasing Promise Technology’s ConnectStor network attached storage (NAS) subsystem. ConnectStor II takes f
ConnectStor II User Manual 64 UNIX/Linux Network (over TCP/IP) Connection Note: If you run a Firewall service on your computer, verify that it can
ConnectStor II User Manual 66 A group of users need the disk space to share (read & write) their data (users can modify data created by others).
ConnectStor II User Manual 66 A group of users need the disk space to share (read & write) their data (users can modify data created by others).
Chapter 5: File Sharing Guidelines 67 User “peter” from a NFS mount (UnixHost1), sees directories under mount-point\: users\supervisor...
ConnectStor II User Manual 68 NOTES
69 Chapter 6: Troubleshooting Using the Front Panel Display The LED lights on the front panel of ConnectStor II provide cues for proper activity of
ConnectStor II User Manual 70 RAID Error Message If the Power Status LED indicates a RAID Error (repeatedly blinks 5x), it means that you have 2 dri
Chapter 6: Troubleshooting 71 General Troubleshooting Issues Please read this section if you are having difficulty with the ConnectStor II install
ConnectStor II User Manual 72 Cannot See ConnectStor II Over Network 1. Make sure the ConnectStor II unit is connected to a power source and the Po
Chapter 6: Troubleshooting 73 Problems Mounting ConnectStore II on UNIX/Linux If you are having problems mounting ConnectStor II and you see “RPC
ConnectStor II User Manual 2 Key Features The following are key features of the Promise ConnectStor II: Drive Types • Supports up to two 3.5-inch I
ConnectStor II User Manual 74 NOTES
75 Appendix A: Limited Warranty Promise Technology, Inc. (“Promise”) warrants that for two (2) years from the time of the delivery of the product to
ConnectStor II User Manual 76 Promise’s sole responsibility with respect to any product is to do one of the following: a. replace the product with
Appendix A: Warranty 77 Returning Product for Repair If you suspect a product is not working properly, or if you have any questions about your produ
ConnectStor II User Manual 78 NOTES
79 Appendix B: Contacting Promise Support Promise Technical Support provides several support options for Promise users to access information and upd
ConnectStor II User Manual 80 Promise Europe E-mail Support [email protected] Fax Technical Support +31 (0)40 256 9463 Attention: Technical Su
Chapter 1: Introduction 3 Specifications Interface • Fits most 3.5-inch form factor Ultra ATA hard disk drives (ConnectStor II model may or may
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